Listed below are answers to frequently asked questions about
your membership and NASFAA's Membership Center web site.
Click on the question to display the answer.
Please contact us
if you do not find the information you need.
MY MEMBERSHIP
What are the types of membership to NASFAA?
What is a Primary Contact?
What is an Entitlement?
How do I get a web ID to access the member-only areas of the NASFAA website and the Membership Center?
LOGGING IN
How do I log in to the NASFAA Membership Center?
I can't remember my user ID or my password. What do I do?
How do I change my user ID and/or password?
MENU BARS
What is the purpose of the links in the side menu?
What is the purpose of the links along the top?
MY RECORD
How do I view/edit my information in the NASFAA database?
Who has access to my information?
What do the other Member Record buttons along the top do?
TODAY'S NEWS and WEB ACCESS
How do I stop receiving the e-mail version of Today's News?
How do I change the e-mail address where I receive Today's News?
How do I discontinue my access to the NASFAA web site and Membership Center?
SEARCH
How do I search for a person or institution in the NASFAA database?
What are the types of membership to NASFAA?
There are four member types: Institutional, Affiliate, Constituent, and Student.
Institutional membership is open to institutions of postsecondary education having an
interest in promoting the effective administration of student financial aid and that
meet certain criteria.
Affiliate membership is only open to practicing student financial aid administrators employed
full-time by an institution of postsecondary education that is not an institutional member of the
association, or who are employed full-time in an institutional system office that is an
institutional member of the association.
Constituent membership is open to educational associations, governing agencies, or
other organizations involved in providing educational services, and
individuals having an interest in promoting the effective administration of
student financial aid.
Student membership is open to individuals enrolled full-time in institutions of
postsecondary education who have an interest in promoting the effective administration of
student financial aid.
What is a Primary Contact?
Every institutional and constituent member of NASFAA designates an individual who serves as the
Primary Contact. This individual is the first point of contact for our Membership Services staff.
The annual membership mailing, as well as membership dues invoices, are mailed to the institution
or organization in the Primary Contact's name. For NASFAA election purposes, institutional
primary contacts also serve as the institutional voting representative.
What is an Entitlement?
Entitlement publications include the NASFAA Membership Directory, Journal of Student Financial
Aid, Student Aid Transcript, Federal Monitors, Special Reports and Monograph Series.
Each member receives at least one entitlement.
How do I get a web ID to access the member-only areas of the NASFAA website and the Membership Center?
You can sign up for a web ID here.
Fill out the form and please make sure you provide a valid e-mail address.
How do I log in to the NASFAA Membership Center?
Click on the Membership tab on the NASFAA home page at www.NASFAA.org or go directly to
http://membership.NASFAA.org.
Click on the MEMBER LOGIN button.
I can't remember my user ID or my password. What do I do?
Click here
to reset your password. This process can sometimes take a
few minutes, based on Internet traffic, so please be patient. If you were notified that
the system cannot find your e-mail address, contact Membership Services staff at
(202) 785-0453, ext.1 or
webaccess@NASFAA.org.
How do I change my user ID and/or password?
Once you have logged in, click on the link CHANGE LOGIN/PASSWORD located on the left side menu.
The page will display basic information from your record, along with your current login ID
and password. The password is encoded for security; however, you will be able to tell how
many characters are in your password.
To change your user ID, just click in the LOGIN field, replace the old ID with your new one
and click on the SUBMIT button. A message box will appear telling you that the edit was
successful, or that you have chosen a user ID that is currently already in use. If the login is
unavailable, simply enter a different one. IDs are not case sensitive.
To change your password, just click in the PASSWORD field, replace the old password with the
new password you would like to use, retype the new password in the VERIFY PASSWORD field and
then click on the SUBMIT button. Passwords are not case-sensitive.
Changes to your user ID and password take effect the next time you are asked to login to any of NASFAA's web sites.
What is the purpose of the links in the side menu?
REPORTS: Allows you to view statistical and informative reports about the Association and
the Conference. By clicking on a category, reports of interest to members are listed. These
reports are viewed within your Internet browser and can be printed, saved or exported. Please
read the information listed in the FIRST TIME USERS category before continuing.
COMMITTEES: Allows you to view rosters for the current NASFAA committees by clicking
on the name of the committee.
VOLUNTEERING: Gives you information on how to be a NASFAA volunteer with a link to
the application form.
STATE PRESIDENTS: Lists all current state presidents. If you find some incorrect or
missing information, please contact Connie Parr at the NASFAA office at
parrc@NASFAA.org.
REGIONAL PRESIDENTS: Lists all regional presidents and presidents-elect. If you find
some incorrect or missing information, please contact Connie Parr at the NASFAA office at
parrc@NASFAA.org.
DIRECTORY UPDATE FORM: Opens an online form in a new Internet browser window.
Please use this form for changes which you cannot make online or if you have new staff who
need to be added. This information will help Membership Services better serve you.
HELP: Takes you to the document you are currently reading.
What is the purpose of the links along the top?
ABOUT NASFAA: Takes you to a page with information about the Association,
its organization and structure.
NASFAA HOME: Takes you to the NASFAA home page
http://www.NASFAA.org.
CONTACT US: Opens a window with NASFAA e-mail addresses listed by areas of concern
or interest.
How do I view/edit my information in the NASFAA database?
Once you have logged in, click on your name located on the side bar. Once your information is
displayed, click on the EDIT button to view all the fields you can edit. Please remember to
click the SUBMIT button when finished to save all changes. Click the RESET button to restore
the record.
If you are moving/have moved to a new school or gave new staff members who need to be listed in the directory,
please use the DIRECTORY UPDATE FORM which you can access by clicking on the link located on the side menu.
Who has access to my information?
Everyone can edit his or her own information.
What do the other Member Record buttons along the top do?
ACTIVITIES: Lists all activities you have been or will be involved in. You can check
orders you have placed, view committees you have participated in, or confirm registration
for NASFAA events.
SECURITY: Allows you to edit your user ID and password for the NASFAA web site.
MORE INFORMATION: Provides mover view and edit options. In the GENERAL INFORMATION
screen, you can edit whether or not you should be listed in the NASFAA Membership Directory,
and/or in the Minority Directory, have a web ID and receive Today's News via e-mail.
How do I stop receiving the e-mail version of Today's News?
If you need to suspend your subscription to the daily Today's News because you will be out of
the office, or you would like to discontinue your subscription, click on the MORE INFORMATION
button available to you when you are viewing your own record. Click on GENERAL INFORMATION.
Listed are four checkboxes. Uncheck the Today's News checkbox. If you want to resume your
subscription to Today's News, check the checkbox upon your return. Please note, you must
have a check in the Web ID checkbox and a valid e-mail address as well as the Today's News
checkbox to receive the Today's News daily e-mail.
How do I change the e-mail address where I receive Today's News?
To change the e-mail address where you receive Today's News, click on your name located on
the side menu. Once your information is displayed, click on the EDIT button and change your
e-mail address. Hit SUBMIT when finished to save all changes.
How do I discontinue my access to the NASFAA web site and Membership Center?
If you do not plan to access member-only areas of the NASFAA web site or Membership Center,
please send an e-mail to
WebAccess@NASFAA.org.
How do I search for a person or institution in the NASFAA database?
Click on the Find a Member link on the left menu. Please be sure to spell out school names. Do not abbreviate.
